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WebSTAR™ Model DPC 2100™ and EPC2100™

Cable Modem User’s Guide

Introduction

Welcome to the exciting world of high-speed Internet access. Your new WebSTAR™ Cable Modem offers high-

end performance and unsurpassed reliability. With your new WebSTAR Cable Modem, your Internet enjoyment

and business productivity will surely soar.

This guide provides procedures and recommendations for placing, installing, configuring, operating, and

troubleshooting your WebSTAR Cable Modem.

Benefits and Features

Your WebSTAR Cable Modem offers the following outstanding benefits and

features:

• Provides a high-speed broadband Internet connection that energizes your

online experience, and makes downloading and sharing files and photos with

your family and friends hassle free

• Features Plug and Play operation for easy set up and installation

• Includes both USB and Ethernet connections

• Allows vertical or horizontal placement

• Allows automatic software upgrades by your cable service provider

• Ensures interoperability with most cable service providers by complying with

Data Over Cable System Interface Specifications (DOCSIS

)

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide

In This Guide

Important Rules for Safe Operation ............................................................................................................................. 3

What’s In the Carton? .................................................................................................................................................. 6

Front Panel Description ............................................................................................................................................... 7

Back Panel Description ................................................................................................................................................ 8

Where Is the Best Location for My Cable Modem? ..................................................................................................... 9

What are the System Requirements for Internet Service? .......................................................................................... 9

How Do I Set Up My High-Speed Internet Access Account? ...................................................................................... 10

How Do I Connect My Devices to Use the Internet? ................................................................................................... 11

How Do I Configure TCP/IP Protocol?......................................................................................................................... 13

How Do I Install USB Drivers? ..................................................................................................................................... 16

Having Difficulty? ......................................................................................................................................................... 18

Tips for Improved Performance ................................................................................................................................... 20

How Do I Renew the IP Address on My PC? .............................................................................................................. 21

Front Panel Status Indicator Functions........................................................................................................................ 22

Notices ......................................................................................................................................................................... 24

FCC Compliance.......................................................................................................................................................... 25

For Information............................................................................................................................................................. 26