Microsoft Dynamics 365 for Customer Service Bruksanvisning

Microsoft programvarelisens & utvidelse Dynamics 365 for Customer Service

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The Microsoft Dynamics 365 Licensing Guide | July 2017

Microsoft Dynamics 365,

Enterprise edition

Licensing Guide

July 2017

 
 
The Microsoft Dynamics 365 Licensing Guide | July 2017                   
                     
Contents 
Introduction to Microsoft Dynamics 365 .................................................................................................................................... 2 
Subscription Licensing Requirements .......................................................................................................................................... 2 
Licensing Requirements for Internal Users....................................................................................................................................................... 3 
Microsoft Dynamics 365 Subscription License Types ............................................................................................................ 7 
Dynamics 365 for Team Members ....................................................................................................................................................................... 7 
Dynamics 365 for Operations Activity ................................................................................................................................................................ 8 
Dynamics 365 Enterprise Edition Applications ......................................................................................................................... 9 
Microsoft PowerApps ................................................................................................................................................................................................ 9 
Microsoft Dynamics 365 for Sales ........................................................................................................................................................................ 9 
Microsoft Dynamics 365 for Customer Service .............................................................................................................................................. 9 
Dynamics 365 for Finance and Operations ................................................................................................................................................... 11 
Dynamics 365 for Retail ......................................................................................................................................................................................... 12 
Dynamics 365 for Talent ....................................................................................................................................................................................... 12 
Dynamics 365 Plans .......................................................................................................................................................................... 13 
Enterprise Edition Customer Engagement Plan .......................................................................................................................................... 13 
Enterprise Edition Unified Operations Plan ................................................................................................................................................... 13 
Enterprise Edition Dynamics 365 Plan ............................................................................................................................................................. 15 
Microsoft Relationship Sales ......................................................................................................................................................... 15 
Custom Entities .................................................................................................................................................................................. 15 
Device Subscription License .......................................................................................................................................................... 16 
Additional Services and Software ............................................................................................................................................... 17 
Default Subscription Capacities ................................................................................................................................................... 18 
Microsoft Power BI in Microsoft Dynamics 365 .................................................................................................................... 22 
Microsoft Dynamics 365 Add-ons .............................................................................................................................................. 22 
Dynamics 365 Support Policies .................................................................................................................................................... 27 
Premier Support Services ............................................................................................................................................................... 30 
Licensing Programs .......................................................................................................................................................................... 30 
International Availability ................................................................................................................................................................. 31 
Microsoft Dynamics Lifecycle Services ...................................................................................................................................... 31 
Free Trial ................................................................................................................................................................................................ 31 
Links for Additional Information ................................................................................................................................................. 31 
Appendix A: Key Team Members Features ............................................................................................................................. 33 
Appendix B: Customer Engagement Plan Applications ..................................................................................................... 34 
Appendix C: Dynamics 365 for Unified Operations Plan Security Roles by User SL Level ................................... 37 
Appendix D: Operations Customization and Licensing Requirements ........................................................................ 45 
Appendix E: Support Policies ........................................................................................................................................................ 47 
Appendix F: Change Log ................................................................................................................................................................ 48 
 

Produkspesifikasjoner

Merke:	Microsoft
Kategori:	programvarelisens & utvidelse
Modell:	Dynamics 365 for Customer Service
Plattform:	Win
Minimum prosessorhastighet:	1500 MHz
Anbefalt prosessor:	AMD Opteron/Intel Xeon 2 GHz
Anbefalt RAM:	8192 MB
Lisenstype:	Klint Tilgang Lisens (CAL)
Lisensnivå:	C
Minimum RAM (server):	4096 MB
Antall brukerlisenser:	1 lisenser
64-bit beregning:	Ja
License term:	1 år
Anbefalt harddiskplass:	40 GB
Minimum harddiskplass (server):	10000 MB