Narwal Freo S Bruksanvisning
Narwal
automatisk støvsuger
Freo S
Les nedenfor 📖 manual på norsk for Narwal Freo S (59 sider) i kategorien automatisk støvsuger. Denne guiden var nyttig for 2 personer og ble vurdert med 4.5 stjerner i gjennomsnitt av 2 brukere
Side 1/59
Déclaration de conformité IC
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromere le fonctionnement.
CAN ICES-3B/NMB-3B
Déclaration d’exposition Permissive maximale
La puissance de sortie rayonnée de cet appareil est conforme aux limites de la FCC/IC limites d’exposition aux fréquences radio.
Cet appareil doit être utilisé avec une distance minimale de séparation de 20 cm entre l’appareil et le corps d’une personne.
2.2 For EU countries and UK
2.2.1 CE Declaration of Conformity
2.2.2 UKCA Declaration of Conformity
2.3 Baery Disposal Information
As the end-user, it is your responsibility to dispose of the end-of-life baery in your appliance in an environmentally
sensitive manner as follows:
• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.
The separate collection and recycling of end-of-life baeries at the time of disposal will help to conserve natural resources
and to ensure that it is recycled in a manner that protects human health and the environment. For more information, please
contact your local recycling oice or the dealer from whom you originally purchased the product. Failure to properly dispose
of end-of-life baeries may result in the negative potential eects on the environment and human health due to the
substances in the baeries and accumulators. Information regarding the eects of problematic substances in the baery
waste stream may be found at the following source: hps://environment.ec.europa.eu/topics/waste-and-recy-
cling/baeries.
2.4 Appliance Disposal Information
Model： YJCC032
Instruction manual
causing injury to persons and damage.
• Do not disassemble the appliance except as instructed to install or replace the baery or to perform required maintenance
as incorrect reassemble may result in an electric shock or fire.
• When the appliance is provided with double insulation, use only identical replacement parts. See instructions for
Servicing of Double-Insulated Appliances.
SERVICING OF DOUBLE-INSULATED APPLIANCES:
• A double-insulated appliance is marked with the words "DOUBLE INSULATION" or "DOUBLE INSULATED".
• The symbol ( ) may also be marked on the appliance.
In a double-insulated appliance, two systems of insulation are provided instead of grounding.
No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added
to the appliance.
Servicing of a double-insulated appliance requires extreme care and knowledge of the system, and should be
done only by a qualified service personnel.
Replacement parts for a double-insulated appliance must be identical to those parts in the appliance.
• This appliance can be used by children aged from 8 years and above and persons with reduced phvsical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
1.2 Preparation
• Leave an open 180-degree space that covers at least 1. 0m/3ft in front of the charging station.
• Before using your appliance on hard floors, please test your appliance on a small section of the hard floors to ensure
that it is compatible. Using your appliance on a hard floor that is not compatible could result in damage to your floor.
• Before using your appliance on carpets or rugs, ensure that the carpets or rugs are compatible with vacuums using
bars or brushes. Using your appliance on carpets or rug that is not compatible could result in damage to your carpets
or rugs.
• Before using your appliance, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords,
and any fragile objects. If your appliance passes over a cord and drags it, there is a chance an object could be pulled
down from a table or shelf. Ensure that no sharp objects, such as blades, scissors, or screwdrivers, are in areas to be
cleaned.
• Before using your appliance, remove burning candles and fragile items from the top of furniture because your appliance
may bump into furniture and knock the items down.
1.3 Operation
• Do not handle the plug or your appliance with wet hands.
• Operate your appliance on indoor flat floors without stairs or barriers higher than 15mm /0. 5″ in areas to be cleaned.
If there is a drop due to a step or stairs in areas to be cleaned, you should operate your appliance to ensure that it can
detect the step without falling over the edge, or set a No-Go Zone. Make sure the physical barrier is not a trip hazard.
• Be aware that the appliance moves on its own. Take care when walking in the area where the appliance is operating to
avoid stepping on it or tripping by it.
• Take care of toddlers, children, pets, the blind, and the elderly if they are near an operating appliance. Do not operate
the appliance in a room where an infant or child or pet is present and unaended.
• Ensure network access is functioning so that you can view the appliance's working status on your mobile App.
• Do not move the appliance while it is in operation because it will cause the appliance to be positioned incorrectly. If
you rearrange furniture like couches, end tables, and dining tables in your home after a map is created, your appliance
may restart mapping.
• Keep hair, loose clothing, fingers, and all body parts away from any openings and moving parts.
• If your appliance get blocked, please turn o the power and manually remove the obstacles.
• Do not put any objects into openings.
• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Do not touch the charging points on the appliance or the charging station with any object.
• Do not obscure any sensors or vision system.
• In case of a liquid leak, stop using the appliance, turn o the power, and contact the service center.
• Be aware that floors may be slippery after wet cleaning with your appliance.
• Do not leave the appliance unaended when plugged in. Unplug it from the power outlet when not in use and before
servicing.
• Use extra care when cleaning near stairs.
• Do not use your appliance without the dust bin and/or filters in place.
• Disconnect the baery pack from the appliance before making any adjustments, changing accessories, or storing the
appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• Have servicing performed by a qualified technician using only identical replacement parts to maintain product safety.
1.4 Clean and Maintenance
• Do not carry out any cleaning and maintenance other than that shown in the user manual and the important safety
instructions.
• Unplug the charging station and power o your appliance before cleaning or maintaining.
• Do not wipe any part of the appliance with a wet cloth or any liquid.
• The side brush may get tangled by hair or fur during vacuuming. Clean the side brush after cleaning.
• Do not repair your appliance or baery pack except as indicated in the manual for use and care.
• Do not disassemble your appliance or modify the software in the appliance. Only authorized maintenance personnel
can access and replace faulty components.
1.5 Baery Safety
• The improper use of baery may result in fire or explosion. Do not heat, disassemble, break, destroy, or burn your
appliance or baery.
• Do not use unauthorized chargers. Use of authorized chargers could cause the baery to generate heat, smoke,
catch fire or explode.
• Only use specifically designated baery packs. Using any other baery packs may create a risk of injury and fire.
• Do not use the baery pack that is damaged or modified. Damaged or modified baeries may exhibit unpredictable
behavior resulting in fire, explosion, and risk of injury.
• Periodically inspect the baery pack for any signs of damage or leakage. Do not charge damaged or leaking baery
packs. Do not allow the liquid to come into contact with skin or eyes. If contact has been made, wash the aected area
with large amount of water and seek medical help.
• Keep baeries out of the reach of children. Seek medical help immediately if a cell or a baery has been swallowed.
• Take care not to damage the power cord. Do not pull on or carry your appliance or charging station by the power cord,
use the power cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
• Do not unplug the charger by pulling on the cable. To unplug, grasp the charger, not the cable. The use of an extension
cable is not recommended.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons
in order to avoid a hazard.
• This appliance contains baeries that are only replaceable by skilled persons.
• This appliance Include a warning against recharging non-rechargeable baeries.
• The baery is Lithium Ion Baery pack, 3200mAh.
• Do not charge your appliance for a prolonged time to avoid damaging the baery.
• When the baery pack is not in use, keep it away from other metal objects such as paper clips, coins, keys, nails, and
screws that can make a connection from one terminal to another. Shorting the baery terminals may cause burns or a
fire.
• Charge the appliance and the charging station to full capacity, then power them o and unplug the charging station
when not in use for extended periods. Ensure to recharge them at least once every three months to prevent the
baery from being over-discharged.
• Do not touch the power connector with wet hands.
• Keep the power cord away from hot surfaces.
• Keep the baery pack clean and dry. Wipe the cell/baery terminals with a clean dry cloth if they become dirty.
• Follow all charging instructions and do not charge the baery pack or the appliance outside the temperature range
specified in the manual or this important safety instructions.
• The baery should be removed from the product before disposal.
• Dispose of or recycle the baery in accordance with local ordinances or regulations.
• The appliance is only to be used with the power supply unit provided with the appliance.
1.6 Detergent Safety
• Household detergent is safe when used and stored according to the instructions on the label. Always make sure that
you read and follow the directions carefully.
• Only use NARWAL designated detergent. The use of non-designated detergent may damage your appliance or even
cause fire and electric shock due to internal component damage.
• Rinse hands after use.
• Keep the detergent away from children.
• Keep the detergent away from eyes, if the product gets into eyes, rinse thoroughly with water.
• Please refer to the outer box and bole of the detergent for more warnings.
1.7 Laser Safety
• The laser distance sensor of this product complies with the standards for Class I Laser Products in IEC 60825-1: 2014
and does not produce hazardous laser radiation.
2. Compliance Information
2.1 For USA and CA
2.1.1 FCC/IC Compliance Statement
Important: Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
2.1.2 Maximum Permissive Exposure Statement
This product complies with FCC and ISED radiation exposure limits set forth for an uncontrolled environment. It is
recommended that equipment should be installed and operated with minimum distance of 20cm between the radiator and
your body.
2.1.3 For CA
This device contains licence-exempt transmier(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference. (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
As the end-user, it is your responsibility to dispose of the end-of-life appliance in an environmentally sensitive
manner as follows:
• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.
Disposing of this product correctly will help save valuable resources and prevent any potential negative eects on
human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your
local authority for further details or your nearest designated collection point. Penalties may be applicable for incorrect
disposal of this waste, in accordance with your national legislation. More information may be found at the following
source: hps://environment.ec.europa.eu/topics/waste-and-recycling/ waste-electrical-and-electronic-equip-
ment-weee
2.5 Data Protection
• If this product is installed with a camera or microphone, some intelligent functions (e.g. video call, real photo) may
require you to download the Freo APP.
• If the product is installed with a camera, the product camera will be turned on during the mapping and cleaning task.
Please pay aention to protecting your personal information of your family and visitors during the use of the product.
• This product is for indoor use only and thus do not use it for commercial or outdoor purposes. Please do not use this
product to collect or process personal information of others. For visitors and other family members in your home,
please be sure to inform them of their personal information that may be collected and only use this product with their
consent. You understand and agree to bear all the impacts arising from such situation.
• In order to protect the security of your personal information, before reselling, giving, discarding or otherwise
disposing of the product, please (for the main account holder only) click on the "Device Authorization Canceled"
buon on the Freo APP in order to erase the data stored on cloud servers, and delete the data stored locally on
the robot via pressing the RESET buon on the robot.
3. Warranty Policy
IMPORTANT: Narwal (“We”, “Our”, “Us”) oers a limited warranty which does not aect your statutory rights under
consumer-related laws. This Warranty only applies to Narwal products (the “Product”) that you purchase from Narwal
or distributors or retailers authorized by Narwal for your personal use and not for commercial resale. This Warranty is
available only in the country or region (except the Chinese Mainland) where you originally purchase the Product.
Any updates to this Policy will be posted on narwal.com and we encourage you to periodically review this Policy to
ensure you are familiar with the most current version. If there is any inconsistency between this Policy on narwal.com and any
other documents included with or relating to Narwal products, the latest version of this Policy on narwal.com shall govern.
This Policy is available in other languages on narwal.com. In the event of a conflict between dierent translations, the
English version shall prevail.
3.1 Warranty Period
Narwal hereby warrants that each Narwal Product that you purchase will be free from material and workmanship defects under
normal use in accordance with Narwal’s published guidelines from the date of delivery to the warranty period specified in this
Policy (the “Warranty Period”). Narwal’s published guidelines include, but not limited to, user manuals, specifications, in-app
notifications, and service communications.
If you purchase your Product in the European Union or Switzerland, this Warranty has a two-year duration;
If you purchase your Product outside the European Union or Switzerland, this Warranty has a one-year duration;
However, if there are special provisions on the laws applicable to country or region where the Product is originally purchased,
such provisions shall apply. This Warranty does not apply to consumable items.
3.2 How to Obtain Warranty Service
In the event of any defects in material or workmanship in the Product during the Warranty Period, please contact us by
finding our email address or visiting our website. If your Product was not directly purchased from Narwal, please contact
your local seller first. You will need to provide the serial number of your Product and the original invoice or receipt
showing the date of purchase and all details of the Product for the warranty service.
3.3 What Will NARWAL Do
When submiing a warranty claim to Narwal, you understand and agree that you may be required to return or ship the
Product to Narwal or our authorized service company for further examination.
If there is any defect in material or workmanship in the Product and your claim is received within the Warranty Period, Narwal
will be responsible for the repair and replacement service, as well as the shipping to and from your location (only within the
country or region where the Product is originally purchased). Notice: The warranty service is only available in the country or
region where the Product is originally purchased. The Product is not eligible for any cross-border or international warranty
service. If you seek the warranty service in the country or region where the Product is originally purchased, you will be
required to bear the international freight to and from your location to the country or region where the Product is originally
purchased, customs duties and other associated charges.
Narwal will, at our option:
• repair the Product using new or refurbished parts, or;
• exchange the Product with a product that is new or which has been manufactured from new or refurbished parts and is at
least functionally equivalent to the original product, or;
• exchange the Product with a product that is new and upgraded model which has at least equivalent or upgraded function
to the original product.
Where permied by applicable laws, the Warranty Period will not be extended or updated or otherwise aected by
subsequent repair, replacement or resale of the Product. Parts repaired or replaced during the Warranty Period will be
warranted for the remainder of the original warranty period. The replaced or repaired product will be returned by Narwal to
you as soon as possible. All parts that we replace from the Product will become our property.
3.4 WHAT'S NOT COVERED
Unless undertaken by Narwal in writing, under the following circumstances, the Product will not be covered by the
warranty service, and Narwal or the service provider authorized by Narwal will have the right to charge the freight, labor
cost and material cost:
• normal wear and tear (including without limitation wear and tear of baeries);
• expiration of Warranty Period;
• where the Product’s serial number has been removed, erased, defaced or altered or has otherwise become illegible;
• non-compliance with the Product instructions, causing failure or damage to the Product;
• failure or damage caused by deliberate actions or negligence and other human factors;
• failure or damage caused by accident or force majeure (such as fire, water, lightning or other acts of nature);
• external causes beyond our reasonable control that result in failure in the Product, including but not limited to
breakdowns, fluctuations or interruptions in electric power, ISP (Internet service provider) service, or wireless
networks;
• weak and/or inconsistent wireless signal strength in your home, causing the Product to be unusable;
• use of spare parts or other consumable items which are not provided or recommended by Narwal;
• any alteration or modification to the Product causing failure or damage to the Product, which has been carried out by
you or a third party not authorized by Narwal;
• any failure to adequately package the Product for transportation, causing failure or damage to the Product;
• any Product(s) purchased from unauthorized distributors or retailers;
• use in non-household scenarios, including but not limited to: for cleaning white ash, sand, dust, etc.; for cleaning
business environments; for cleaning environments with special adsorption of microparticles such as chemicals and
metals.
3.5 LIMITATION OF LIABILITY
THIS POLICY IS YOUR SOLE REMEDY AGAINST NARWAL AND NARWAL’S SOLE LIABILITY IN RESPECT OF ANY DEFECTS IN
YOUR PRODUCT. THIS WARRANTY REPLACES ALL OTHER NARWAL WARRANTIES AND LIABILITIES, WHETHER ORAL,
WRITTEN, (NON-MANDATORY) STATUTORY, CONTRACTUAL OR IN TORT. WHERE PERMITTED BY APPLICABLE LAW(S) TO
THE MAXIMUM EXTENT, NARWAL WILL NOT ASSUME ANY IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO
WARRANTIES AS TO MERCHANTABILITY OF THE PRODUCT OR FITNESS FOR SPECIFIC PURPOSE OR HIDDEN OR POTENTIAL
DEFECTS. HOWEVER, THIS POLICY SHALL NEITHER EXCLUDE NOR LIMIT ANY OF YOUR STATUTORY RIGHTS UNDER
APPLICABLE LAWS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL DOES NOT ASSUME ANY LIABILITY FOR LOSS OF
OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY,
LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS OF ANTICIPATED SAVINGS, INCREASED COSTS
OR EXPENSES OR ANY INDIRECT OR SPECIAL LOSS OR DAMAGE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL’S LIABILITY SHALL BE LIMITED TO THE
PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY IN CASE OF GROSS NEGLIGENCE OR
INTENTIONAL MISCONDUCT OF NARWAL OR IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM NARWAL’S
PROVEN NEGLIGENCE.
Déclaration de conformité IC
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromere le fonctionnement.
CAN ICES-3B/NMB-3B
Déclaration d’exposition Permissive maximale
La puissance de sortie rayonnée de cet appareil est conforme aux limites de la FCC/IC limites d’exposition aux fréquences radio.
Cet appareil doit être utilisé avec une distance minimale de séparation de 20 cm entre l’appareil et le corps d’une personne.
2.2 For EU countries and UK
2.2.1 CE Declaration of Conformity
2.2.2 UKCA Declaration of Conformity
2.3 Baery Disposal Information
As the end-user, it is your responsibility to dispose of the end-of-life baery in your appliance in an environmentally
sensitive manner as follows:
• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.
The separate collection and recycling of end-of-life baeries at the time of disposal will help to conserve natural resources
and to ensure that it is recycled in a manner that protects human health and the environment. For more information, please
contact your local recycling oice or the dealer from whom you originally purchased the product. Failure to properly dispose
of end-of-life baeries may result in the negative potential eects on the environment and human health due to the
substances in the baeries and accumulators. Information regarding the eects of problematic substances in the baery
waste stream may be found at the following source: hps://environment.ec.europa.eu/topics/waste-and-recy-
cling/baeries.
2.4 Appliance Disposal Information
01
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Electronic version of the user manual
Elektronische Version des Benutzerhandbuchs
Versione eleronica del manuale d’uso
Version électronique du Manuel d'utilsateur
Электронная версия руководства пользователя
คู่มือผู้ใช้แบบอิเล็กทรอนิกส์
Bản điện tử sách hướng dẫn sử dụng
Versión electrónica del manual de usuario
CONTENTS
Dear users:
Chers utilisateurs :
Thank you for purchasing Narwal products. To access comprehensive support from Narwal, you are recommended to read carefully the manual and
illustrations before using the product. Please keep the manual properly.
Merci d'avoir acheté les produits Narwal. Pour bénéficier d'un support complet de la part de Narwal, nous vous recommandons de lire aentivement le
manuel et les illustrations avant d'utiliser le produit. Veuillez conserver le manuel correctement.
The manual may be updated from time to time based on product updates and user feedback. Please scan the QR code below to browse the oicial
website and view the latest version.
In case of any problem in using the product, please contact Narwal after-sales customer service through the following ways:
Le manuel peut être mis à jour de temps à autre en fonction des mises à jour du produit et des retours des utilisateurs. Veuillez scanner le code QR
ci-dessous pour accéder au site Web oiciel et consulter la dernière version.
En cas de problème lors de l'utilisation du produit, veuillez contacter le service client après-vente Narwal par les moyens suivants ：
Customer service email:
Email du service client : support.na@global.narwal.com(Amérique du Nord):
support.na@global.narwal.com(North America)
support.eu@global.narwal.com(Germany)
support.it@global.narwal.com(Italy)
support.jp@global.narwal.com(Japan)
support.fr@global.narwal.com(France)
support.kr@global.narwal.com(South Korea)
support.es@global.narwal.com(Spain)
*For other countries, please refer to the after-sales contact information provided by your local vendors
*Pour les autres pays, veuillez vous référer aux informations de contact après-vente fournies par vos revendeurs locaux. Nous vous souhaitons une
agréable expérience !
We wish you a pleasant experience!
Nous vous souhaitons une bonne expérience !
causing injury to persons and damage.
• Do not disassemble the appliance except as instructed to install or replace the baery or to perform required maintenance
as incorrect reassemble may result in an electric shock or fire.
• When the appliance is provided with double insulation, use only identical replacement parts. See instructions for
Servicing of Double-Insulated Appliances.
SERVICING OF DOUBLE-INSULATED APPLIANCES:
• A double-insulated appliance is marked with the words "DOUBLE INSULATION" or "DOUBLE INSULATED".
• The symbol ( ) may also be marked on the appliance.
In a double-insulated appliance, two systems of insulation are provided instead of grounding.
No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added
to the appliance.
Servicing of a double-insulated appliance requires extreme care and knowledge of the system, and should be
done only by a qualified service personnel.
Replacement parts for a double-insulated appliance must be identical to those parts in the appliance.
• This appliance can be used by children aged from 8 years and above and persons with reduced phvsical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
1.2 Preparation
• Leave an open 180-degree space that covers at least 1. 0m/3ft in front of the charging station.
• Before using your appliance on hard floors, please test your appliance on a small section of the hard floors to ensure
that it is compatible. Using your appliance on a hard floor that is not compatible could result in damage to your floor.
• Before using your appliance on carpets or rugs, ensure that the carpets or rugs are compatible with vacuums using
bars or brushes. Using your appliance on carpets or rug that is not compatible could result in damage to your carpets
or rugs.
• Before using your appliance, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords,
and any fragile objects. If your appliance passes over a cord and drags it, there is a chance an object could be pulled
down from a table or shelf. Ensure that no sharp objects, such as blades, scissors, or screwdrivers, are in areas to be
cleaned.
• Before using your appliance, remove burning candles and fragile items from the top of furniture because your appliance
may bump into furniture and knock the items down.
1.3 Operation
• Do not handle the plug or your appliance with wet hands.
• Operate your appliance on indoor flat floors without stairs or barriers higher than 15mm /0. 5″ in areas to be cleaned.
If there is a drop due to a step or stairs in areas to be cleaned, you should operate your appliance to ensure that it can
detect the step without falling over the edge, or set a No-Go Zone. Make sure the physical barrier is not a trip hazard.
• Be aware that the appliance moves on its own. Take care when walking in the area where the appliance is operating to
avoid stepping on it or tripping by it.
• Take care of toddlers, children, pets, the blind, and the elderly if they are near an operating appliance. Do not operate
the appliance in a room where an infant or child or pet is present and unaended.
• Ensure network access is functioning so that you can view the appliance's working status on your mobile App.
• Do not move the appliance while it is in operation because it will cause the appliance to be positioned incorrectly. If
you rearrange furniture like couches, end tables, and dining tables in your home after a map is created, your appliance
may restart mapping.
• Keep hair, loose clothing, fingers, and all body parts away from any openings and moving parts.
• If your appliance get blocked, please turn o the power and manually remove the obstacles.
• Do not put any objects into openings.
• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Do not touch the charging points on the appliance or the charging station with any object.
• Do not obscure any sensors or vision system.
• In case of a liquid leak, stop using the appliance, turn o the power, and contact the service center.
• Be aware that floors may be slippery after wet cleaning with your appliance.
• Do not leave the appliance unaended when plugged in. Unplug it from the power outlet when not in use and before
servicing.
• Use extra care when cleaning near stairs.
• Do not use your appliance without the dust bin and/or filters in place.
• Disconnect the baery pack from the appliance before making any adjustments, changing accessories, or storing the
appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• Have servicing performed by a qualified technician using only identical replacement parts to maintain product safety.
1.4 Clean and Maintenance
• Do not carry out any cleaning and maintenance other than that shown in the user manual and the important safety
instructions.
• Unplug the charging station and power o your appliance before cleaning or maintaining.
• Do not wipe any part of the appliance with a wet cloth or any liquid.
• The side brush may get tangled by hair or fur during vacuuming. Clean the side brush after cleaning.
• Do not repair your appliance or baery pack except as indicated in the manual for use and care.
• Do not disassemble your appliance or modify the software in the appliance. Only authorized maintenance personnel
can access and replace faulty components.
1.5 Baery Safety
• The improper use of baery may result in fire or explosion. Do not heat, disassemble, break, destroy, or burn your
appliance or baery.
• Do not use unauthorized chargers. Use of authorized chargers could cause the baery to generate heat, smoke,
catch fire or explode.
• Only use specifically designated baery packs. Using any other baery packs may create a risk of injury and fire.
• Do not use the baery pack that is damaged or modified. Damaged or modified baeries may exhibit unpredictable
behavior resulting in fire, explosion, and risk of injury.
• Periodically inspect the baery pack for any signs of damage or leakage. Do not charge damaged or leaking baery
packs. Do not allow the liquid to come into contact with skin or eyes. If contact has been made, wash the aected area
with large amount of water and seek medical help.
• Keep baeries out of the reach of children. Seek medical help immediately if a cell or a baery has been swallowed.
• Take care not to damage the power cord. Do not pull on or carry your appliance or charging station by the power cord,
use the power cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
• Do not unplug the charger by pulling on the cable. To unplug, grasp the charger, not the cable. The use of an extension
cable is not recommended.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons
in order to avoid a hazard.
• This appliance contains baeries that are only replaceable by skilled persons.
• This appliance Include a warning against recharging non-rechargeable baeries.
• The baery is Lithium Ion Baery pack, 3200mAh.
• Do not charge your appliance for a prolonged time to avoid damaging the baery.
• When the baery pack is not in use, keep it away from other metal objects such as paper clips, coins, keys, nails, and
screws that can make a connection from one terminal to another. Shorting the baery terminals may cause burns or a
fire.
• Charge the appliance and the charging station to full capacity, then power them o and unplug the charging station
when not in use for extended periods. Ensure to recharge them at least once every three months to prevent the
baery from being over-discharged.
• Do not touch the power connector with wet hands.
• Keep the power cord away from hot surfaces.
• Keep the baery pack clean and dry. Wipe the cell/baery terminals with a clean dry cloth if they become dirty.
• Follow all charging instructions and do not charge the baery pack or the appliance outside the temperature range
specified in the manual or this important safety instructions.
• The baery should be removed from the product before disposal.
• Dispose of or recycle the baery in accordance with local ordinances or regulations.
• The appliance is only to be used with the power supply unit provided with the appliance.
1.6 Detergent Safety
• Household detergent is safe when used and stored according to the instructions on the label. Always make sure that
you read and follow the directions carefully.
• Only use NARWAL designated detergent. The use of non-designated detergent may damage your appliance or even
cause fire and electric shock due to internal component damage.
• Rinse hands after use.
• Keep the detergent away from children.
• Keep the detergent away from eyes, if the product gets into eyes, rinse thoroughly with water.
• Please refer to the outer box and bole of the detergent for more warnings.
1.7 Laser Safety
• The laser distance sensor of this product complies with the standards for Class I Laser Products in IEC 60825-1: 2014
and does not produce hazardous laser radiation.
2. Compliance Information
2.1 For USA and CA
2.1.1 FCC/IC Compliance Statement
Important: Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
2.1.2 Maximum Permissive Exposure Statement
This product complies with FCC and ISED radiation exposure limits set forth for an uncontrolled environment. It is
recommended that equipment should be installed and operated with minimum distance of 20cm between the radiator and
your body.
2.1.3 For CA
This device contains licence-exempt transmier(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference. (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
As the end-user, it is your responsibility to dispose of the end-of-life appliance in an environmentally sensitive
manner as follows:
• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.
Disposing of this product correctly will help save valuable resources and prevent any potential negative eects on
human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your
local authority for further details or your nearest designated collection point. Penalties may be applicable for incorrect
disposal of this waste, in accordance with your national legislation. More information may be found at the following
source: hps://environment.ec.europa.eu/topics/waste-and-recycling/ waste-electrical-and-electronic-equip-
ment-weee
2.5 Data Protection
• If this product is installed with a camera or microphone, some intelligent functions (e.g. video call, real photo) may
require you to download the Freo APP.
• If the product is installed with a camera, the product camera will be turned on during the mapping and cleaning task.
Please pay aention to protecting your personal information of your family and visitors during the use of the product.
• This product is for indoor use only and thus do not use it for commercial or outdoor purposes. Please do not use this
product to collect or process personal information of others. For visitors and other family members in your home,
please be sure to inform them of their personal information that may be collected and only use this product with their
consent. You understand and agree to bear all the impacts arising from such situation.
• In order to protect the security of your personal information, before reselling, giving, discarding or otherwise
disposing of the product, please (for the main account holder only) click on the "Device Authorization Canceled"
buon on the Freo APP in order to erase the data stored on cloud servers, and delete the data stored locally on
the robot via pressing the RESET buon on the robot.
3. Warranty Policy
IMPORTANT: Narwal (“We”, “Our”, “Us”) oers a limited warranty which does not aect your statutory rights under
consumer-related laws. This Warranty only applies to Narwal products (the “Product”) that you purchase from Narwal
or distributors or retailers authorized by Narwal for your personal use and not for commercial resale. This Warranty is
available only in the country or region (except the Chinese Mainland) where you originally purchase the Product.
Any updates to this Policy will be posted on narwal.com and we encourage you to periodically review this Policy to
ensure you are familiar with the most current version. If there is any inconsistency between this Policy on narwal.com and any
other documents included with or relating to Narwal products, the latest version of this Policy on narwal.com shall govern.
This Policy is available in other languages on narwal.com. In the event of a conflict between dierent translations, the
English version shall prevail.
3.1 Warranty Period
Narwal hereby warrants that each Narwal Product that you purchase will be free from material and workmanship defects under
normal use in accordance with Narwal’s published guidelines from the date of delivery to the warranty period specified in this
Policy (the “Warranty Period”). Narwal’s published guidelines include, but not limited to, user manuals, specifications, in-app
notifications, and service communications.
If you purchase your Product in the European Union or Switzerland, this Warranty has a two-year duration;
If you purchase your Product outside the European Union or Switzerland, this Warranty has a one-year duration;
However, if there are special provisions on the laws applicable to country or region where the Product is originally purchased,
such provisions shall apply. This Warranty does not apply to consumable items.
3.2 How to Obtain Warranty Service
In the event of any defects in material or workmanship in the Product during the Warranty Period, please contact us by
finding our email address or visiting our website. If your Product was not directly purchased from Narwal, please contact
your local seller first. You will need to provide the serial number of your Product and the original invoice or receipt
showing the date of purchase and all details of the Product for the warranty service.
3.3 What Will NARWAL Do
When submiing a warranty claim to Narwal, you understand and agree that you may be required to return or ship the
Product to Narwal or our authorized service company for further examination.
If there is any defect in material or workmanship in the Product and your claim is received within the Warranty Period, Narwal
will be responsible for the repair and replacement service, as well as the shipping to and from your location (only within the
country or region where the Product is originally purchased). Notice: The warranty service is only available in the country or
region where the Product is originally purchased. The Product is not eligible for any cross-border or international warranty
service. If you seek the warranty service in the country or region where the Product is originally purchased, you will be
required to bear the international freight to and from your location to the country or region where the Product is originally
purchased, customs duties and other associated charges.
Narwal will, at our option:
• repair the Product using new or refurbished parts, or;
• exchange the Product with a product that is new or which has been manufactured from new or refurbished parts and is at
least functionally equivalent to the original product, or;
• exchange the Product with a product that is new and upgraded model which has at least equivalent or upgraded function
to the original product.
Where permied by applicable laws, the Warranty Period will not be extended or updated or otherwise aected by
subsequent repair, replacement or resale of the Product. Parts repaired or replaced during the Warranty Period will be
warranted for the remainder of the original warranty period. The replaced or repaired product will be returned by Narwal to
you as soon as possible. All parts that we replace from the Product will become our property.
3.4 WHAT'S NOT COVERED
Unless undertaken by Narwal in writing, under the following circumstances, the Product will not be covered by the
warranty service, and Narwal or the service provider authorized by Narwal will have the right to charge the freight, labor
cost and material cost:
• normal wear and tear (including without limitation wear and tear of baeries);
• expiration of Warranty Period;
• where the Product’s serial number has been removed, erased, defaced or altered or has otherwise become illegible;
• non-compliance with the Product instructions, causing failure or damage to the Product;
• failure or damage caused by deliberate actions or negligence and other human factors;
• failure or damage caused by accident or force majeure (such as fire, water, lightning or other acts of nature);
• external causes beyond our reasonable control that result in failure in the Product, including but not limited to
breakdowns, fluctuations or interruptions in electric power, ISP (Internet service provider) service, or wireless
networks;
• weak and/or inconsistent wireless signal strength in your home, causing the Product to be unusable;
• use of spare parts or other consumable items which are not provided or recommended by Narwal;
• any alteration or modification to the Product causing failure or damage to the Product, which has been carried out by
you or a third party not authorized by Narwal;
• any failure to adequately package the Product for transportation, causing failure or damage to the Product;
• any Product(s) purchased from unauthorized distributors or retailers;
• use in non-household scenarios, including but not limited to: for cleaning white ash, sand, dust, etc.; for cleaning
business environments; for cleaning environments with special adsorption of microparticles such as chemicals and
metals.
3.5 LIMITATION OF LIABILITY
THIS POLICY IS YOUR SOLE REMEDY AGAINST NARWAL AND NARWAL’S SOLE LIABILITY IN RESPECT OF ANY DEFECTS IN
YOUR PRODUCT. THIS WARRANTY REPLACES ALL OTHER NARWAL WARRANTIES AND LIABILITIES, WHETHER ORAL,
WRITTEN, (NON-MANDATORY) STATUTORY, CONTRACTUAL OR IN TORT. WHERE PERMITTED BY APPLICABLE LAW(S) TO
THE MAXIMUM EXTENT, NARWAL WILL NOT ASSUME ANY IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO
WARRANTIES AS TO MERCHANTABILITY OF THE PRODUCT OR FITNESS FOR SPECIFIC PURPOSE OR HIDDEN OR POTENTIAL
DEFECTS. HOWEVER, THIS POLICY SHALL NEITHER EXCLUDE NOR LIMIT ANY OF YOUR STATUTORY RIGHTS UNDER
APPLICABLE LAWS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL DOES NOT ASSUME ANY LIABILITY FOR LOSS OF
OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY,
LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS OF ANTICIPATED SAVINGS, INCREASED COSTS
OR EXPENSES OR ANY INDIRECT OR SPECIAL LOSS OR DAMAGE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL’S LIABILITY SHALL BE LIMITED TO THE
PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY IN CASE OF GROSS NEGLIGENCE OR
INTENTIONAL MISCONDUCT OF NARWAL OR IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM NARWAL’S
PROVEN NEGLIGENCE.
Déclaration de conformité IC
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromere le fonctionnement.
CAN ICES-3B/NMB-3B
Déclaration d’exposition Permissive maximale
La puissance de sortie rayonnée de cet appareil est conforme aux limites de la FCC/IC limites d’exposition aux fréquences radio.
Cet appareil doit être utilisé avec une distance minimale de séparation de 20 cm entre l’appareil et le corps d’une personne.
2.2 For EU countries and UK
2.2.1 CE Declaration of Conformity
2.2.2 UKCA Declaration of Conformity
2.3 Baery Disposal Information
As the end-user, it is your responsibility to dispose of the end-of-life baery in your appliance in an environmentally
sensitive manner as follows:
• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.
The separate collection and recycling of end-of-life baeries at the time of disposal will help to conserve natural resources
and to ensure that it is recycled in a manner that protects human health and the environment. For more information, please
contact your local recycling oice or the dealer from whom you originally purchased the product. Failure to properly dispose
of end-of-life baeries may result in the negative potential eects on the environment and human health due to the
substances in the baeries and accumulators. Information regarding the eects of problematic substances in the baery
waste stream may be found at the following source: hps://environment.ec.europa.eu/topics/waste-and-recy-
cling/baeries.
2.4 Appliance Disposal Information
Universal wheel
Side brush
Baery cover
Driving wheels
Top cover
Signal transmiing area
Charging contacts
Suction inlet
Main brush
2 in 1 dustbin &
watertankduct
Product introduction
Sensor and structure
Buons
Laser sensor
Top cover
2 in 1 dustbin &
watertank
Charing pins
Bumper
02
en
Cli sensors
Auto-Empty Station
Power indicator
White light is always on:
The robot is fully charged/normal state
White light o:
The power is not connected
White light breathing:
The robot is charging
White light flashing:
The dust bag is not in place/abnormal state
Status indicator light
Main Unit
• Short press to start global cleaning /
Pause cleaning
• Long press 3s to power on/o
Power on/Power o/
Start cleaning/Pause cleaning
Recharge/Pause Recharge
• Short press to recharge/Pause recharge
LIDAR Sensor
Indicator light
• White light is always on: standby/cleaning/
recharging when power ≥ 15%
• White light breathing: charging
• White light flashes slowly: Networking
• Red light flashing: power <15% or fault status
causing injury to persons and damage.
• Do not disassemble the appliance except as instructed to install or replace the baery or to perform required maintenance
as incorrect reassemble may result in an electric shock or fire.
• When the appliance is provided with double insulation, use only identical replacement parts. See instructions for
Servicing of Double-Insulated Appliances.
SERVICING OF DOUBLE-INSULATED APPLIANCES:
• A double-insulated appliance is marked with the words "DOUBLE INSULATION" or "DOUBLE INSULATED".
• The symbol ( ) may also be marked on the appliance.
In a double-insulated appliance, two systems of insulation are provided instead of grounding.
No grounding means is provided on a double-insulated appliance, nor should a means for grounding be added
to the appliance.
Servicing of a double-insulated appliance requires extreme care and knowledge of the system, and should be
done only by a qualified service personnel.
Replacement parts for a double-insulated appliance must be identical to those parts in the appliance.
• This appliance can be used by children aged from 8 years and above and persons with reduced phvsical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
1.2 Preparation
• Leave an open 180-degree space that covers at least 1. 0m/3ft in front of the charging station.
• Before using your appliance on hard floors, please test your appliance on a small section of the hard floors to ensure
that it is compatible. Using your appliance on a hard floor that is not compatible could result in damage to your floor.
• Before using your appliance on carpets or rugs, ensure that the carpets or rugs are compatible with vacuums using
bars or brushes. Using your appliance on carpets or rug that is not compatible could result in damage to your carpets
or rugs.
• Before using your appliance, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power cords,
and any fragile objects. If your appliance passes over a cord and drags it, there is a chance an object could be pulled
down from a table or shelf. Ensure that no sharp objects, such as blades, scissors, or screwdrivers, are in areas to be
cleaned.
• Before using your appliance, remove burning candles and fragile items from the top of furniture because your appliance
may bump into furniture and knock the items down.
1.3 Operation
• Do not handle the plug or your appliance with wet hands.
• Operate your appliance on indoor flat floors without stairs or barriers higher than 15mm /0. 5″ in areas to be cleaned.
If there is a drop due to a step or stairs in areas to be cleaned, you should operate your appliance to ensure that it can
detect the step without falling over the edge, or set a No-Go Zone. Make sure the physical barrier is not a trip hazard.
• Be aware that the appliance moves on its own. Take care when walking in the area where the appliance is operating to
avoid stepping on it or tripping by it.
• Take care of toddlers, children, pets, the blind, and the elderly if they are near an operating appliance. Do not operate
the appliance in a room where an infant or child or pet is present and unaended.
• Ensure network access is functioning so that you can view the appliance's working status on your mobile App.
• Do not move the appliance while it is in operation because it will cause the appliance to be positioned incorrectly. If
you rearrange furniture like couches, end tables, and dining tables in your home after a map is created, your appliance
may restart mapping.
• Keep hair, loose clothing, fingers, and all body parts away from any openings and moving parts.
• If your appliance get blocked, please turn o the power and manually remove the obstacles.
• Do not put any objects into openings.
• Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Do not touch the charging points on the appliance or the charging station with any object.
• Do not obscure any sensors or vision system.
• In case of a liquid leak, stop using the appliance, turn o the power, and contact the service center.
• Be aware that floors may be slippery after wet cleaning with your appliance.
• Do not leave the appliance unaended when plugged in. Unplug it from the power outlet when not in use and before
servicing.
• Use extra care when cleaning near stairs.
• Do not use your appliance without the dust bin and/or filters in place.
• Disconnect the baery pack from the appliance before making any adjustments, changing accessories, or storing the
appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• Have servicing performed by a qualified technician using only identical replacement parts to maintain product safety.
1.4 Clean and Maintenance
• Do not carry out any cleaning and maintenance other than that shown in the user manual and the important safety
instructions.
• Unplug the charging station and power o your appliance before cleaning or maintaining.
• Do not wipe any part of the appliance with a wet cloth or any liquid.
• The side brush may get tangled by hair or fur during vacuuming. Clean the side brush after cleaning.
• Do not repair your appliance or baery pack except as indicated in the manual for use and care.
• Do not disassemble your appliance or modify the software in the appliance. Only authorized maintenance personnel
can access and replace faulty components.
1.5 Baery Safety
• The improper use of baery may result in fire or explosion. Do not heat, disassemble, break, destroy, or burn your
appliance or baery.
• Do not use unauthorized chargers. Use of authorized chargers could cause the baery to generate heat, smoke,
catch fire or explode.
• Only use specifically designated baery packs. Using any other baery packs may create a risk of injury and fire.
• Do not use the baery pack that is damaged or modified. Damaged or modified baeries may exhibit unpredictable
behavior resulting in fire, explosion, and risk of injury.
• Periodically inspect the baery pack for any signs of damage or leakage. Do not charge damaged or leaking baery
packs. Do not allow the liquid to come into contact with skin or eyes. If contact has been made, wash the aected area
with large amount of water and seek medical help.
• Keep baeries out of the reach of children. Seek medical help immediately if a cell or a baery has been swallowed.
• Take care not to damage the power cord. Do not pull on or carry your appliance or charging station by the power cord,
use the power cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
• Do not unplug the charger by pulling on the cable. To unplug, grasp the charger, not the cable. The use of an extension
cable is not recommended.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons
in order to avoid a hazard.
• This appliance contains baeries that are only replaceable by skilled persons.
• This appliance Include a warning against recharging non-rechargeable baeries.
• The baery is Lithium Ion Baery pack, 3200mAh.
• Do not charge your appliance for a prolonged time to avoid damaging the baery.
• When the baery pack is not in use, keep it away from other metal objects such as paper clips, coins, keys, nails, and
screws that can make a connection from one terminal to another. Shorting the baery terminals may cause burns or a
fire.
• Charge the appliance and the charging station to full capacity, then power them o and unplug the charging station
when not in use for extended periods. Ensure to recharge them at least once every three months to prevent the
baery from being over-discharged.
• Do not touch the power connector with wet hands.
• Keep the power cord away from hot surfaces.
• Keep the baery pack clean and dry. Wipe the cell/baery terminals with a clean dry cloth if they become dirty.
• Follow all charging instructions and do not charge the baery pack or the appliance outside the temperature range
specified in the manual or this important safety instructions.
• The baery should be removed from the product before disposal.
• Dispose of or recycle the baery in accordance with local ordinances or regulations.
• The appliance is only to be used with the power supply unit provided with the appliance.
1.6 Detergent Safety
• Household detergent is safe when used and stored according to the instructions on the label. Always make sure that
you read and follow the directions carefully.
• Only use NARWAL designated detergent. The use of non-designated detergent may damage your appliance or even
cause fire and electric shock due to internal component damage.
• Rinse hands after use.
• Keep the detergent away from children.
• Keep the detergent away from eyes, if the product gets into eyes, rinse thoroughly with water.
• Please refer to the outer box and bole of the detergent for more warnings.
1.7 Laser Safety
• The laser distance sensor of this product complies with the standards for Class I Laser Products in IEC 60825-1: 2014
and does not produce hazardous laser radiation.
2. Compliance Information
2.1 For USA and CA
2.1.1 FCC/IC Compliance Statement
Important: Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
2.1.2 Maximum Permissive Exposure Statement
This product complies with FCC and ISED radiation exposure limits set forth for an uncontrolled environment. It is
recommended that equipment should be installed and operated with minimum distance of 20cm between the radiator and
your body.
2.1.3 For CA
This device contains licence-exempt transmier(s)/receiver(s) that comply with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference. (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Regional Availability and Compatibility
Based on user experience consideration and relevant legal and compliant requirements, Narwal products normally sold by Narwal (and its authorized
retailers) are only available for use and after-sales service support in the country or region in which they were originally sold. If a product is shipped to
any other countries or regions, you might not be able to use the Narwal App to bind the product or perform relevant operations. We recommend
that you purchase the local version of the Narwal product from Narwal or its authorized retailers in order to obtain the best product use and service
experience.
For avoidance of doubt, Narwal products sold by Narwal (and its authorized retailers) in the PRC are only available for use and after-sales service
support in the PRC (for this purpose, excluding Hong Kong, Macao and Taiwan).
As the end-user, it is your responsibility to dispose of the end-of-life appliance in an environmentally sensitive
manner as follows:
• returning it to the distributor/dealer from whom you purchased the product; or
• depositing it in a designated collection point.
Disposing of this product correctly will help save valuable resources and prevent any potential negative eects on
human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your
local authority for further details or your nearest designated collection point. Penalties may be applicable for incorrect
disposal of this waste, in accordance with your national legislation. More information may be found at the following
source: hps://environment.ec.europa.eu/topics/waste-and-recycling/ waste-electrical-and-electronic-equip-
ment-weee
2.5 Data Protection
• If this product is installed with a camera or microphone, some intelligent functions (e.g. video call, real photo) may
require you to download the Freo APP.
• If the product is installed with a camera, the product camera will be turned on during the mapping and cleaning task.
Please pay aention to protecting your personal information of your family and visitors during the use of the product.
• This product is for indoor use only and thus do not use it for commercial or outdoor purposes. Please do not use this
product to collect or process personal information of others. For visitors and other family members in your home,
please be sure to inform them of their personal information that may be collected and only use this product with their
consent. You understand and agree to bear all the impacts arising from such situation.
• In order to protect the security of your personal information, before reselling, giving, discarding or otherwise
disposing of the product, please (for the main account holder only) click on the "Device Authorization Canceled"
buon on the Freo APP in order to erase the data stored on cloud servers, and delete the data stored locally on
the robot via pressing the RESET buon on the robot.
3. Warranty Policy
IMPORTANT: Narwal (“We”, “Our”, “Us”) oers a limited warranty which does not aect your statutory rights under
consumer-related laws. This Warranty only applies to Narwal products (the “Product”) that you purchase from Narwal
or distributors or retailers authorized by Narwal for your personal use and not for commercial resale. This Warranty is
available only in the country or region (except the Chinese Mainland) where you originally purchase the Product.
Any updates to this Policy will be posted on narwal.com and we encourage you to periodically review this Policy to
ensure you are familiar with the most current version. If there is any inconsistency between this Policy on narwal.com and any
other documents included with or relating to Narwal products, the latest version of this Policy on narwal.com shall govern.
This Policy is available in other languages on narwal.com. In the event of a conflict between dierent translations, the
English version shall prevail.
3.1 Warranty Period
Narwal hereby warrants that each Narwal Product that you purchase will be free from material and workmanship defects under
normal use in accordance with Narwal’s published guidelines from the date of delivery to the warranty period specified in this
Policy (the “Warranty Period”). Narwal’s published guidelines include, but not limited to, user manuals, specifications, in-app
notifications, and service communications.
If you purchase your Product in the European Union or Switzerland, this Warranty has a two-year duration;
If you purchase your Product outside the European Union or Switzerland, this Warranty has a one-year duration;
However, if there are special provisions on the laws applicable to country or region where the Product is originally purchased,
such provisions shall apply. This Warranty does not apply to consumable items.
3.2 How to Obtain Warranty Service
In the event of any defects in material or workmanship in the Product during the Warranty Period, please contact us by
finding our email address or visiting our website. If your Product was not directly purchased from Narwal, please contact
your local seller first. You will need to provide the serial number of your Product and the original invoice or receipt
showing the date of purchase and all details of the Product for the warranty service.
3.3 What Will NARWAL Do
When submiing a warranty claim to Narwal, you understand and agree that you may be required to return or ship the
Product to Narwal or our authorized service company for further examination.
If there is any defect in material or workmanship in the Product and your claim is received within the Warranty Period, Narwal
will be responsible for the repair and replacement service, as well as the shipping to and from your location (only within the
country or region where the Product is originally purchased). Notice: The warranty service is only available in the country or
region where the Product is originally purchased. The Product is not eligible for any cross-border or international warranty
service. If you seek the warranty service in the country or region where the Product is originally purchased, you will be
required to bear the international freight to and from your location to the country or region where the Product is originally
purchased, customs duties and other associated charges.
Narwal will, at our option:
• repair the Product using new or refurbished parts, or;
• exchange the Product with a product that is new or which has been manufactured from new or refurbished parts and is at
least functionally equivalent to the original product, or;
• exchange the Product with a product that is new and upgraded model which has at least equivalent or upgraded function
to the original product.
Where permied by applicable laws, the Warranty Period will not be extended or updated or otherwise aected by
subsequent repair, replacement or resale of the Product. Parts repaired or replaced during the Warranty Period will be
warranted for the remainder of the original warranty period. The replaced or repaired product will be returned by Narwal to
you as soon as possible. All parts that we replace from the Product will become our property.
3.4 WHAT'S NOT COVERED
Unless undertaken by Narwal in writing, under the following circumstances, the Product will not be covered by the
warranty service, and Narwal or the service provider authorized by Narwal will have the right to charge the freight, labor
cost and material cost:
• normal wear and tear (including without limitation wear and tear of baeries);
• expiration of Warranty Period;
• where the Product’s serial number has been removed, erased, defaced or altered or has otherwise become illegible;
• non-compliance with the Product instructions, causing failure or damage to the Product;
• failure or damage caused by deliberate actions or negligence and other human factors;
• failure or damage caused by accident or force majeure (such as fire, water, lightning or other acts of nature);
• external causes beyond our reasonable control that result in failure in the Product, including but not limited to
breakdowns, fluctuations or interruptions in electric power, ISP (Internet service provider) service, or wireless
networks;
• weak and/or inconsistent wireless signal strength in your home, causing the Product to be unusable;
• use of spare parts or other consumable items which are not provided or recommended by Narwal;
• any alteration or modification to the Product causing failure or damage to the Product, which has been carried out by
you or a third party not authorized by Narwal;
• any failure to adequately package the Product for transportation, causing failure or damage to the Product;
• any Product(s) purchased from unauthorized distributors or retailers;
• use in non-household scenarios, including but not limited to: for cleaning white ash, sand, dust, etc.; for cleaning
business environments; for cleaning environments with special adsorption of microparticles such as chemicals and
metals.
3.5 LIMITATION OF LIABILITY
THIS POLICY IS YOUR SOLE REMEDY AGAINST NARWAL AND NARWAL’S SOLE LIABILITY IN RESPECT OF ANY DEFECTS IN
YOUR PRODUCT. THIS WARRANTY REPLACES ALL OTHER NARWAL WARRANTIES AND LIABILITIES, WHETHER ORAL,
WRITTEN, (NON-MANDATORY) STATUTORY, CONTRACTUAL OR IN TORT. WHERE PERMITTED BY APPLICABLE LAW(S) TO
THE MAXIMUM EXTENT, NARWAL WILL NOT ASSUME ANY IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO
WARRANTIES AS TO MERCHANTABILITY OF THE PRODUCT OR FITNESS FOR SPECIFIC PURPOSE OR HIDDEN OR POTENTIAL
DEFECTS. HOWEVER, THIS POLICY SHALL NEITHER EXCLUDE NOR LIMIT ANY OF YOUR STATUTORY RIGHTS UNDER
APPLICABLE LAWS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL DOES NOT ASSUME ANY LIABILITY FOR LOSS OF
OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY,
LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS OF ANTICIPATED SAVINGS, INCREASED COSTS
OR EXPENSES OR ANY INDIRECT OR SPECIAL LOSS OR DAMAGE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S), NARWAL’S LIABILITY SHALL BE LIMITED TO THE
PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY IN CASE OF GROSS NEGLIGENCE OR
INTENTIONAL MISCONDUCT OF NARWAL OR IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM NARWAL’S
PROVEN NEGLIGENCE.
Produkspesifikasjoner
| Merke: | Narwal |
| Kategori: | automatisk støvsuger |
| Modell: | Freo S |
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