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Verifone Part Number: DOC475-003-EN-A, Revision A01
V400m Terminal & Base
Installation Guide
All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of Verifone, Inc.
The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are
for illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample program
before placing the software into productive use. This document, including without limitation the examples and software programs, is
supplied “As-Is.”
Verifone Inc.
1-800-Verifone
www.verifone.com
Verifone Part Number: DOC475-003-EN-A, Revision A01
V400m Terminal & Base Installation Guide
© 2021 Verifone, Inc.
Verifone and the Verifone logo are registered trademarks of Verifone. Other brand names or trademarks associated with Verifone’s
products and services are trademarks of Verifone, Inc.
All other brand names and trademarks appearing in this manual are the property of their respective holders.
Product Warranty
For product warranty information, visit http://www.verifone.com/terms.
Comments? Please e-mail all comments on this document to your local Verifone Support Team.
V400M T GERMINAL & BASE INSTALLATION UIDE 3
CONTENTS
PREF ACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Guide Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C 1HAPTER
Overview V400m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
V400m Bases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
V400m Charging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
V400m Full-Function Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Exceptional Ease of Use and Ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Critical Security Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
C 2HAPTER
Setup Selecting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Contactless Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
PIN Protection Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Unpacking Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing MSAM, SIM and Micro SD Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessing Card Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Changing or Installing an MSAM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing or Installing a SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing or Installing a Micro SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loading Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cable Connections Using the FF Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Magnetic Stripe Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Contactless Transaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
FF Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Charging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Periodic Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
C 3HAPTER
Specifications V400m Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Unit Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4V400M T GERMINAL & BASE INSTALLATION UIDE
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
SD Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
SAM Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
CTLS Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Primary Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Integrated Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
V400m Bases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Unit Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
C 4HAPTER
Troubleshooting
Guidelines
Display Panel Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Transactions Fail to Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
C 5HAPTER
Service and Support Maintenance and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Service Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Caution and Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
V400M T GERMINAL & BASE INSTALLATION UIDE 5
PREFACE
This guide is the primary source of information for setting up and installing the
V400m and V400m Bases.
Audience This guide provides simple descriptions of the product features and information for
installing and configuring V400m terminals and the V400m Charging and Full-
Function Bases.
Organization This guide is organized as follows:
Chapter 1, Overview. Provides an overview of V400m Terminal & Base.
Chapter 2, Setup. Explains how to set up and install the V400m Terminal & Base
and establish connections with other devices.
Chapter 3, Specifications. Discusses the power requirements and dimensions of
the V400m Terminal & Base.
Chapter 4 Troubleshooting Guidelines, . Provides troubleshooting tips.
Chapter 5, Service and Support. Provides information on contacting your Verifone
service provider, ordering accessories or documentation from Verifone, and
maintaining the V400m Terminal & Base.
Appendix A, Caution and Warning Messages. Shows the UL/cUL certification-
compliant translations of all Warning and Caution messages in this installation
guide.
Related
Documentation
To learn more about the V400m and V400m Bases, please refer to the following
documents and their associated Verifone Part Numbers (VPN):
V400m Plus 3G Certifications and Regulations DOC475-001-EN
V400m Quick Installation Guide DOC475-002-EN
V400m Reference Guide DOC475-004-EN
V400m B-Charging Quick Installation Guide DOC475-006-EN
V400m B-FF Quick Installation Guide DOC475-007-EN
V400m Base C and FF Certifications & Regulations Sheet DOC475-011-EN
V400m Plus 4G Certifications and Regulations DOC475-031-EN
PREFACE
Guide Conventions
6V400M TERMINAL & BASE INSTALLATION GUIDE
Guide
Conventions
Please refer to the following document conventions for quickly identifying special
formatting.
Table 1 describes these conventions and provides examples of their use.
Acronym Definitions
Please refer to Table 2 for the acronyms used in this manual.
Table 1 Document Conventions
Convention Meaning Example
Blue Text in blue indicates terms that
are cross-references.
See Guide Conventions.
Italics Italic typeface indicates book
titles or emphasis.
You must not use this unit
underwater.
The pencil icon is used to
highlight important information.
RS-232-type devices do not work
on the V400m Terminal & Base
communication port.
The caution symbol indicates
hardware or software failure, or
loss of data.
The unit is not waterproof or
dustproof and is intended for
indoor use only.
The lightning symbol is used as a
warning when bodily injury might
occur.
Due to risk of shock do not use
the unit near water.
NOTE
CAUTION
WARNING
Table 2 Acronym Definitions
Acronym Definitions
3DES Triple Data Encryption Algorithm
AC Alternating Current
ANSI American National Standards Institute
cUL Underwriters' Laboratories of Canada
DC Direct Current
DUKPT Derived Unique Key Per Transaction Method as defined in the
VISA’s POS Equipment Requirement: PIN processing and Data
Authentication, International Version 1.0, August 1988
ECR Electronic Cash Register
EMV Europay, MasterCard, and Visa
HSPA High Speed Packet Access
ISO International Organization for Standardization
MRA Merchandise Return Authorization
MSAM Multiple Secure Access Module
LAN Local Area Network
LCD Liquid Crystal Display
LED Light-Emitting Diode
PREFACE
Guide Conventions
V400M T GERMINAL & BASE INSTALLATION UIDE 7
LTE Long-Term Evolution
PED PIN Entry Device
PIN Personal Identification Number
POS Point-of-Sale
RS-232 Recommend Standard number 232
SAM Secure Access Module
SD Secure Digital
UL Underwriters Laboratories
USB Universal Serial Bus
VPN Verifone Part Number
Table 2 Acronym Definitions (continued)
Acronym Definitions
PREFACE
Guide Conventions
8V400M TERMINAL & BASE INSTALLATION GUIDE
V400M T GERMINAL & BASE INSTALLATION UIDE 9
CHAPTER 1
Overview
This chapter describes the features of the V400m and the V400m Bases.
V400m The V400m is Verifone’s next generation integrated retail PINpad device. Its
touchscreen functionality and sophisticated design is perfect for high-end retail
establishments.
The V400m is a consumer-facing handheld device. The product’s design is
equally appealing as a handheld PINpad and robust enough to look and function
appropriately in a fixed mount setting.
The V400m can utilize over-the-air connectivity, facilitating mobile telephony
technology for sending and receiving data, using existing operator-provided 3G or
4G infrastructure:
•V400m Plus 3G - provides third-generation High Speed Packet Access
(HSPA) connectivity.
•V400m Plus 4G - provides fourth-generation Long Term Evolution (LTE)
connectivity.
This guide provides an introduction and basic setup procedures for both 3G and
4G terminals, and will indicate where instructions vary for different models.
Figure 1 V400m Front
TOUCHSCREEN DISPLAY
AND CTLS AREA
SECURE KEYPAD
SMART CARD
READER
CANCEL KEY
MAGNETIC
STRIP
READER
BACKSPACE KEY
ENTER KEY
THERMAL PRINTER
OVERVIEW
V400m
10 V400M T GERMINAL & BASE INSTALLATION UIDE
Front Functions The V400m includes the following features:
•Capacitive touch LCD display and CTLS tap area
•Smart card reader
•Magnetic card reader
•Integrated thermal printer
•Secure keypad supporting 4x4 matrix containing 0-9, *, #, Cancel, Backspace/
Clear, and Enter keys
•Dual-function Backspace/Clear key
•Customer-entry for Cancel and Enter keys
Back Functions After removing the rear cover and battery, the underside of the V400m Plus 3G
shows the following:
Figure 2 V400m Underside
•A Micro SD slot
•Dual MSAM slots to support stored-value card programs or other merchant
card requirements
•Dual SIM Card compartments
1
2
MICRO SD SLOT
SIM
SLOTS MSAM SLOTS
POWER PORT
USB PORT
SPEAKER
CHARGING
STAND
PORT
OVERVIEW
V400m Bases
V400M T GERMINAL & BASE INSTALLATION UIDE 11
V400m Bases The V400m Base provides a stable mounted platform for the V400m terminal. The
Base comes in two versions:
•V400m Charging Base
•V400m Full-Function Base
The Charging Base supports charging only with no communication functionality.
The Full-Function (FF) Base supports several connectivity options and provides
serial connection for peripherals (like ECR, check reader, barcode reader, etc.).
The USB host port is for maintenance purpose and supports a USB flash drive.
V400m Charging
Base
The Charging Base accommodates and supplies power to the V400m Plus 3G
and V400m Plus 4G portable terminals.
Figure 3 V400m Charging Base, Front and Rear
V400m Full-
Function Base
The FF Base supports any failover communication via dial up and Ethernet
connections for V400m Plus 3G and V400m Plus 4G units. The failover will be
supported in all network interfaces available in a terminal.
Figure 4 V400m FF Base, Front and Rear
TERMINAL CHARGING POINTS
EXTERNAL POWER PORT
TERMINAL CHARGING POINTS
EXTERNAL
BLUETOOTH
BUTTON
POWER PORT
TELEPHONE PORT
USB HOST PORT
USB DEVICE PORT
RS232 PORTETHERNET
PORT
PAIRING
OVERVIEW
Features and Benefits
12 V400M TERMINAL & BASE INSTALLATION GUIDE
The FF Base supports a maximum of seven simultaneous terminal connections
via Bluetooth (BT) as well as the following:
•10/100M Ethernet
•56K modem
•WiFi
•Wireless 3G (HSPA) and 4G (LTE)
•USB host
•USB device
Features and
Benefits
The V400m terminal and Bases provide the following functionality:
Exceptional Ease of
Use and
Ergonomics
•Touch screen enables easy menu control and signature capture.
•Battery-powered for mobility and portable operation.
•Integrated thermal printer for fast transaction processing.
•Large, hard-rubber keys provide improved tactile feedback.
•3.5” capacitive touch screen display.
•3G capability (for V400m Plus 3G only).
•4G functionality (for V400m Plus 4G only).
•WiFi and Bluetooth-capable.
•Intuitive keypad interface simplify training and reduce support requests.
•Connects with most POS payment terminals, PCs and ECRs.
•Supports payment transactions in a variety of payment environments.
•Rugged and reliable design absorbs hard knocks found at point-of-sale
counters.
•Sleek and stylish shape occupies minimal counter space.
•Bold, ergonomic design fits comfortably in the palm of a hand.
•Optional Charging or Full-Function Bases expand functionality while providing
a stable, battery-charging platform.
OVERVIEW
Features and Benefits
V400M T GERMINAL & BASE INSTALLATION UIDE 13
Critical Security
Protection
•Offers a choice of Master/Session or DUKPT key-management methods to
protect PIN-based transactions.
•Offers secure, reliable PIN input for expanding range of PIN-based
transactions.
•PCI 5.x-compliant for secure solutions, meeting the PED standard.
•Meets ISO and ANSI standards for PIN encryption, key management and
MAC.
•Key injection simplified and secured with Verifone’s SecureKit key loading
software.
OVERVIEW
Features and Benefits
14 V400M TERMINAL & BASE INSTALLATION GUIDE
V400M T GERMINAL & BASE INSTALLATION UIDE 15
CHAPTER 2
Setup
This chapter describes the setup procedure for the V400m Terminal & Base in the
following sections:
•Selecting Location
•PIN Protection Guidelines
•Unpacking Shipping Carton
•Installing MSAM, SIM and Micro SD Cards
•Loading Printer Paper
•Power Supply
•Cable Connections
•Smart Card Reader
•Magnetic Stripe Card Reader
•Contactless Transaction
•Optional Accessories
•Periodic Inspection
Selecting
Location
Use the following guidelines to select the best location for the V400m Terminal &
Base device.
To Select a Location
Choose a location convenient for both merchant and client:
•Far from heavy metal objects
•A flat support surface such as a countertop or a table
•Near a power outlet and the terminal or computer that connects to the V400m
Terminal & Base
Environmental
Factors
•Do not use the unit where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
•Keep the unit away from direct sunlight and anything that radiates heat, such
as a stove or a motor.
WARNING
For safety, do not string cables or cords across a walkway.
SETUP
PIN Protection Guidelines
16 V400M TERMINAL & BASE INSTALLATION GUIDE
•Do not use the V400m Terminal & Base outdoors.
Electrical
Considerations
•Avoid using this product during electrical storms.
•Do not use the V400m Terminal & Base unit near water or in moist conditions.
•Disconnect the device from its POS terminal before cleaning.
Contactless
Considerations
Avoid having metallic objects in proximity of the contactless antenna. If you need
to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic
mounting plate.
PIN Protection
Guidelines
The V400m Plus 3G and V400m Plus 4G are handover devices. Always exercise
extreme caution when conducting transactions, especially during PIN entry:
•Hand the terminal directly to the cardholder for PIN entry.
•Encourage the cardholder to hold the terminal close to avoid others from
seeing the information being entered.
Verifone also recommends instructing the cardholder regarding safe PIN-entry.
This can be done with a combination of:
•Signage on the PED
•Prompts on the display, possibly with a click-through screen
•Literature at the point of sale
•A logo for safe PIN-entry process
CAUTION
The V400m Terminal & Base is not waterproof or dustproof and is intended for
indoor use only. Any damage to the unit from exposure to rain or dust can void any
warranty.
WARNING
Due to the risk of electric shock or damage to the terminal, do not use this
equipment near a water source, for example near a bathtub, washbowl, kitchen
sink or laundry tub, in a wet basement or near a swimming pool.
Likewise, avoid using this product during thunderstorms causingpower cuts. Avoid
placing the terminal near electrical devices or other units that could cause large
voltage fluctuations or electrical interference, such as air conditioners, neon signs,
high frequency safety devices or electrical equipment.
CAUTION
Using an enclosed metal frame or mount may negatively affect contactless
performance.
SETUP
Unpacking Shipping Carton
V400M T GERMINAL & BASE INSTALLATION UIDE 17
Unpacking
Shipping Carton
Carefully inspect the shipping carton and its contents for possible tampering or
damage.
1Remove the V400m Terminal & Base unit from the shipping carton. The
standard package contains the PIN pad, power pack, battery, and printer
paper roll. Refer Accessories and Documentation to for more information
about V400m Terminal & Base related accessories.
2Remove any protective plastic wrap and place the unit on a table or
countertop.
3Remove the clear protective film from the display.
4Replace all the packing materials, close the lid, and save the carton for
repacking or moving the V400m Terminal & Base unit in the future.
Installing
MSAM, SIM and
Micro SD Cards
You may need to install or replace the multiple security access module (MSAM),
Micro Secure Digital (SD) and Subscriber Identity Module (SIM) cards.
Accessing Card
Compartments
Use the following procedure in order to access the cardholder compartment.
1Place the terminal face down on a soft and clean surface to protect the lens
from scratches.
2Slide the compartment lock to the right and lift the compartment cover.
CAUTION
This device is a secure product and any tampering can cause it to cease to
function or operate in an unsecured manner.
WARNING
Do not use a unit that has been tampered with or otherwise damaged. This unit
comes equipped with tamper-evident label. If a label or component appears
damaged, immediately notify the shipping company and your Verifone
representative or service provider.
CAUTION
Observe standard precautions in handling electrostatically sensitive devices.
Electrostatic discharges can damage the equipment. Verifone recommends using
a grounded anti-static wrist strap.
SETUP
Installing MSAM, SIM and Micro SD Cards
18 V400M TERMINAL & BASE INSTALLATION GUIDE
3Remove the battery and place in a secure location.
Figure 5 Accessing Cardholders
4The MSAM, SD and SIM cardholders are now accessible.
Changing or
Installing an MSAM
Card
To change or install an MSAM card:
1Follow steps 1 to 3 of Accessing Card Compartments to get to the MSAM
cardholder.
Figure 6 Inserting MSAM Card
2Push in the old MSAM card, if any, to release it from the slot.
3Carefully insert the new MSAM card carefully into the slot facedown (with the
gold contacts facing downward).
C
1
2
NOTE
Apart from using the pull tab to remove the battery from the compartment, you can
also use the recessed areas on the lower portion of the battery to leverage the
battery out.
1
2
1
NOTE
The V400m Terminal & Base supports two MSAM cards in a side-by-side
configuration.
SETUP
Installing MSAM, SIM and Micro SD Cards
V400M T GERMINAL & BASE INSTALLATION UIDE 19
4If you are finished replacing or inserting cards, replace the battery and
terminal rear cover. Lock the cover by sliding the tab to the left.
Changing or
Installing a SIM
Card
To change or install SIM cards:
1Use steps 1 to 3 of Accessing Card Compartments to get to the SIM
cardholder.
2Unlock the cardholder and swing upwards to allow the insertion or removal of
cards.
3Remove the old card, if any and install the SIM card by carefully sliding it into
the slot (with the gold contacts facing outward) until fully inserted.
Figure 7 Inserting SIM Card
4Turn the cardholder back in place and slide the cover to lock the cardholder.
5If you are finished replacing or inserting cards, replace the battery and
terminal rear cover. Lock the cover by sliding the tab to the left.
NOTE
The V400m supports two SIM cards in a side-by-side configuration.
1
2
SETUP
Installing MSAM, SIM and Micro SD Cards
20 V400M TERMINAL & BASE INSTALLATION GUIDE
Changing or
Installing a Micro
SD Card
To change or install a Micro SD card:
1Follow steps 1 to 3 of Accessing Card Compartments to get to the Micro SD
cardholder.
Figure 8 Inserting Micro SD Card
2Unlock the cardholder and turn upwards to allow the insertion or removal of
cards.
3Remove the old card, if any and insert the Micro SD card carefully into the
cardholder (with the gold contacts facing outward) and turn the cardholder
back in place.
4Slide the cover to lock the cardholder closed.
5If you are finished replacing or inserting cards, replace the battery and
terminal rear cover. Lock the cover by sliding the tab to the left.
1
2
Produkspesifikasjoner
| Merke: | VeriFone |
| Kategori: | Eske |
| Modell: | V400m |
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