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                    D815W
                
                                
                
                
                                
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                        Side 1/2
                    
                    
                    
Quick Installation Guide 
(1)
 If no PoE available 
   -  Wenn PoE nicht ver-
fügbar 
   - S'il n'y a pas de PoE 
   -  Si no se dispone de 
PoE 
   -  Se non disponibile PoE
(2)   
Not included in delivery
    -  Nicht im Lieferumfang 
enthalten 
    - Non inclus 
    - Non incluido 
    - Non incluso
(3)   
Optional - Optionnel - 
Opzionale - Opcional
C
Connecting · Anschließen · Connecter · Conectar · 
Collegare  
ENGLISH
Copyright, Trademarks, Legal Disclaimers
©  2024 Snom Technology GmbH.  All Rights Reserved.  
Snom, the names of Snom products, and Snom logos are 
trademarks owned by Snom Technology GmbH.  
All product specications are subject to change without 
notication.  Snom Technology GmbH reserves the right 
to revise and change this document at any time, without 
being obliged to announce such revisions or changes 
beforehand or after the fact. 
Although due care has been taken in the compilation and 
presentation of the information in this document, the data 
upon which it is based may have changed in the meantime.  
Snom therefore disclaims all warranties and liability for 
the accurateness, completeness, and currentness of the 
information published, except in the case of intention or 
gross negligence on the part of Snom or where liability 
arises due to binding legal provisions.
Important Information
Follow the instructions in the manual and other  
applicable documentation of the device.  Save this guide 
and do not give the device to third parties without it.
The nameplate is located at the bottom or rear of the 
product.
Safety Instructions
•  This device is designed for professional use.
•   Warning:  The product included (ITE) in this manual is 
to be connected only to PoE networks without routing to 
the outside plant.
•   The socket outlet for the power adaptor must be near 
the equipment and easily accessible.
•  Mount the device only at heights not exceeding 2m.
•   If the phone is not supplied with power via the Ethernet 
cable, use only the power adapter listed in the user 
instructions.  Other power supplies may damage or 
destroy the phone, aect its behavior, or induce noise.
•   Avoid placing the cables where people may trip over 
them or where they may be exposed to mechanical 
pressure as this may damage them.  
•   This device is for indoor use only!  NOT FOR OUTDOOR USE!
•   Do not install the device in rooms with high humidity (for 
example, in bathrooms, laundry rooms, damp basements). 
Do not immerse the device in water and do not spill or 
pour liquids of any kind onto or into the device.
•   Do not install the device in surroundings at risk for 
explosions (paint shops, for example). Do not use the device 
if you smell gas or other potentially explosive fumes.
•   Do not use the device during thunderstorms.  Lightning 
striking the power grid may cause electric shocks.
•   Warning:  The handset contains a magnet, and its 
earpiece may attract small dangerous objects such as 
needles or pins.  Please ensure before each use that no 
such objects are present.
•   SELV (Safety Extra Low Voltage) Compliance. Safety 
status of Input/Output connections comply with SELV 
requirements. Warning: To avoid electric shock, do 
not connect safety extra-low voltage (SELV) circuits to 
telephone-network voltage (TNV) circuits. LAN ports 
contain SELV circuits, and PSTN ports contain TNV 
circuits. Some LAN and PSTN ports both use RJ-45 (8P8C) 
connectors. Use caution when connecting cables.
•   Caution: To maintain compliance with radio frequency 
exposure requirements, the phone shall be installed and 
used so that parts of user’s body other than hands keep 
a distance of 20 cm or more. 
Standards conformance
This device complies with Directive 2014/53/EU 
and the essential health, safety, and environ-
mental requirements of all relevant European 
directives.  This device complies with the Radio 
Equipment Regulations 2017 and the essential 
health, safety, and environmental standards of the UK. 
You can download the declaration of conformity at www.
snom.com/conformity.
Unauthorized opening, changing, or modifying the device 
will cause the warranty to lapse and may also result in the 
loss of CE and IC conformity and the FCC certication.  In 
case of malfunction contact authorized service personnel, 
your seller, or Snom.
This device is FCC certied and meets US health, safety, 
and environmental standards.  
FCC ID:  EW780-S212-00
This product meets the applicable Innovation, Science and 
Economic Development Canada technical specications.
IC:  1135B-80S21200
HVIN:  35-400509BS
FCC part 15
This device complies with Part 15 of the FCC rules. 
Operation is subject to the following two conditions: 
(1) This device may not cause harmful interference, and (2) 
this device must accept any interference received, including 
interference that may cause undesired operation.
This equipment has been tested and found to comply with 
the limits for a Class A digital device, pursuant to Part 15 
of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference when 
the equipment is operated in a commercial environment. 
This equipment generates, uses, and can radiate radio 
frequency energy and, if not installed and used in 
accordance with the instruction manual, may cause 
harmful interference to radio communications. Operation 
of this equipment in a residential area is likely to cause 
harmful interference in which case the user will be 
required to correct the interference at the user’s expense.
WARNING: Changes or modications to this equipment not 
expressly approved by the party responsible for compliance 
could void the user’s authority to operate the equipment.
Privacy of communications may not be ensured when 
using this telephone.
RF Radiation Exposure
This VoIP Phone complies with FCC RF radiation exposure 
limits set forth for an uncontrolled environment.
Caution:  To maintain compliance with the radio frequency 
exposure requirement, the phone shall be installed and 
used so that parts of user’s body other than hands keep a 
distance of 20 cm or more. 
Consumer Information
a.   This equipment complies with Part 68 of the FCC 
rules and the requirements adopted by the ACTA. On 
the bottom of this equipment is a label that contains, 
among other information, a product identier in the 
format US:AAAEQ##TXXXX. If requested, this number 
must be provided to the telephone company.
b.   An applicable certication jacks Universal Service 
Order Codes (USOC) for the equipment is provided (i.e., 
RJ45C) in the packaging with each piece of approved 
terminal equipment. 
c.   A plug and jack used to connect this equipment to 
the premises wiring and telephone network must 
comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant LAN 
cable (RJ45) and modular plug is provided with this 
product. An RJ45 jack should normally be used for 
connecting to the SIP equipment through the LAN 
cable. See installation instructions for details.
d.   If this equipment causes harm to the telephone 
network, the telephone company will notify you in 
advance that temporary discontinuance of service may 
be required. But if advance notice isn‘t practical, the 
telephone company will notify the customer as soon as 
possible. Also, you will be advised of your right to le a 
complaint with the FCC if you believe it is necessary.
e.   The telephone company may make changes in its 
facilities, equipment, operations or procedures 
that could aect the operation of the equipment. If 
this happens the telephone company will provide 
advance notice in order for you to make necessary 
modications to maintain uninterrupted service.
f.   Should you experience trouble with this equipment, 
please contact 
Snom Technology GmbH
1 (339) 227-6160 (select option 2)
for repair or warranty information. If the equipment is 
causing harm to the telephone network, the telephone 
company may request that you disconnect the 
equipment until the problem is resolved.
g.   Please follow instructions for repairing if any 
(e.g. battery replacement section); otherwise do 
not alternate or repair any parts of device except 
specied.
h.   Connection to party line service is subject to state 
taris. Contact the state public utility commission, 
public service commission or corporation commission 
for information.
i.   NOTICE:  If your home has specially wired alarm 
equipment connected to the telephone line, ensure 
the installation of this device does not disable your 
alarm equipment. If you have questions about what 
will disable alarm equipment, consult your telephone 
company or a qualied installer.
j.  This equipment is hearing aid compatible.
NOTICE: According to telephone company reports, AC 
electrical surges, typically resulting from lightning strikes, 
are very destructive to telephone equipment connected to 
AC power sources. To minimize damage from these types 
of surges, a surge arrestor is recommended.
Industry Canada
This Class A digital apparatus complies with Canadian 
requirements:  CAN ICES-003 (A)/NMB-003(A).
This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and 
Economic Development Canada’s licence-exempt RSS(s). 
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including 
interference that may cause undesired operation of the 
device.
Privacy of communications may not be ensured when 
using this telephone.
The term ‘’IC:‘’ before the certication/registration number 
only signies that the Industry Canada technical speci-
cations were met. This product meets the applicable 
Innovation, Science and Economic Development Canada 
technical specications.
RF Radiation Exposure
This VoIP phone also complies with Industry Canada 
RSS-102 with respect to Health Canada’s Safety Code 6 for 
human exposure to radiofrequency electromagnetic energy.
To maintain compliance with the radio frequency exposure 
requirement, the phone shall be installed and used so that 
parts of user’s body other than hands keep a distance of 
20 cm or more. 
Technical specications
•   Safety:  IEC 62368-1
•  Wireless LAN (WLAN, WiFi):  802.11b/g/n/a/ac
 ◦  Radio frequency (RF) bands: 
EMEA: 2412–2472 MHz, 5150–5850 MHz
US: 2412–2462 MHz, 5150–5850 MHz
 ◦ Max. transmission power:  
2.4G Wi-Fi: 18dBm (U.S. & EMEA)
5G Wi-Fi B1: 16dBm (U.S. & EMEA)
5G Wi-Fi B2: 16dBm (U.S. & EMEA)
5G Wi-Fi B3: 16dBm (U.S. & EMEA)
5G Wi-Fi B4: 16dBm (U.S. & EMEA)
•   Connectors:  
 ◦ 2 x RJ45 (Ethernet): 1 x LAN, 1 x PC 
 ◦ 2 x 4P4C (handset, optional headset)
 ◦ 1 x RJ12 (for EHS)
 ◦ 2 x USB 2.0 ports type A
 ◦ 1 x 5V DC power jack
•   Ethernet:   2 x IEEE 802.3 / 1 Gigabit Ethernet switch
•  Power over Ethernet  (PoE):  IEEE 802.3af, Class 3
If PoE is not available, use the separately available 
power adapter (not included in delivery): Mass Power, 
model NBS12E050200UV,
 ◦ With EU and UK clip:  Snom PN 00004570
 ◦ U.S./Canada:  shipped with U.S. clip
Disposal of the device
This device is subject to European Directive 
2012/19/EU and may not be disposed of with 
general household garbage.  If you
do not know where to dispose the device at the end of its 
lifespan, contact your municipality, local waste manage-
ment provider, or vendor.
For countries outside the European Union
Disposal of electrical and electronic products in countries 
outside the European Union should be done in line with lo-
cal regulations. Please contact local authorities for further 
information.
Cleaning
To clean the device, use an anti-static cloth. Please avoid 
cleaning liquids as they might damage the surface or inter-
nal electronics of the device.
Setting up and connecting the phone:  See  gures 
B, C, and D.
Please note that the cover of the display (Fig. F) is held in 
place magnetically for easy removal, if necessary for cus-
tomization or replacement. If the protective lm covering 
it is peeled o with too much force, the cover may become 
dislodged from the display. Simply put it back into its proper 
position.
Initializing and registering the phone
NOTE:  You will need the registration information 
received from your Internet service provider or 
your network administrator - normally the phone or 
extension number, the password, and the registrar.
After you have set up the phone and connected it to 
the network, it will begin to initialize.  Normally the 
initialization is completely automatic, using DHCP.  
If your network does not support DHCP, you must obtain 
the IP address, netmask, IP gateway, and DNS server 
from your Internet service provider or your network 
administrator and enter them manually.
When the phone has been connected, it will show the 
Watch the display and, when prompted, select an option 
by pressing the up   or down   arrow on the navigation 
key (Fig. F). Save your selection by pressing the OK key  .   
1.  Language.  The default is English. 
2.   Time zone.  Press the function key underneath   / 
 to go to the next/previous time zone, then   to 
show all available options within that time zone.  
3.  Tone scheme (dial tone) 
4.   The display shows the "Welcome" screen.  Press 
any key to log on.  Alternatively, you can also use the 
phone's web interface to continue the registration; the 
web interface's url is shown on the welcome screen.
5.  Enter the account number.  Press   to save.
6.  Enter the registrar.  Press   to save.
7.   If required, enter the password received from your 
Internet service provider or administrator.  Press   
to save.  
After successful registration you will see the idle screen 
(Fig. E).
 For further information, please see our web page  
https://service.snom.com.
DEUTSCH
Copyright, Markenrechte, Haftungsausschluss
©  2024 Snom Technology Aktiengesellschaft. Alle Rechte 
reserviert.
Snom sowie die Namen der Snom-Produkte und die 
Snom-Logos sind gesetzlich geschützte Marken der Snom 
Technology GmbH.
Produktspezikationen können ohne Vorankündigung 
geändert werden. Snom Technology GmbH behält sich je-
derzeit das Recht auf Überarbeitung und Änderung dieses 
Dokumentes vor, ohne verpichtet zu sein, die vorgenom-
menen Änderungen anzukündigen oder mitzuteilen.
Trotz der angewandten Sorgfalt bei der Zusammenstel-
lung und Präsentation der Informationen in diesem Doku-
ment können sich Daten zwischenzeitlich geändert haben.  
Daher übernimmt Snom keine Gewähr für die Richtig-
keit, Vollständigkeit oder Aktualität der zur Verfügung 
gestellten Informationen. Jegliche Haftung für Schäden 
ist ausgeschlossen, sofern diese nicht auf Vorsatz oder 
grober Fahrlässigkeit auf seiten von Snom beruhen oder 
sofern keine Haftung aufgrund zwingender gesetzlicher 
Bestimmungen eintritt. 
Wichtige Hinweise
Lesen Sie bitte vor Inbetriebnahme die Sicherheitshin-
weise und die Bedienungsanleitung. Lassen Sie sie auch 
von den Mitbenutzern des Gerätes  Bewahren Sie dieses 
Dokument auf und geben Sie das Telefon nur mit ihm an 
Dritte weiter.
Das Typenschild bendet sich unten oder hinten am Gerät.
Sicherheit
Befolgen Sie die Anweisungen in dieser Bedienungsanlei-
tung und in der sonstigen Dokumentation des Geräts.
•  Dieses Gerät ist für die beruiche Nutzung bestimmt.  
•   Warnung: Das in diesem Handbuch enthaltene 
Produkt (ITE) darf nur an PoE-Netzwerke ohne 
Routing zur Außenanlage angeschlossen werden.
 Die Steckdose für das Netzteil muss sich in der Nähe des 
Geräts benden und leicht zugänglich sein.
•   Montieren Sie das Gerät nur in Höhen von höchstens 2 m.
•   Falls die Stromversorgung nicht über ein Ethernetkabel 
erfolgt, verwenden Sie nur ein von Snom ausdrücklich 
empfohlenes Netzteil. Die Verwendung anderer Netztei-
le könnte das Telefon beschädigen oder gar zerstören.
•   Verlegen Sie die Netz- und Stromkabel so, dass sie 
durch mechanischen Druck nicht beschädigt werden 
und Personen nicht darüber stolpern könnten.  
•   Dieses Gerät ist nur für den Gebrauch in Innenräumen 
bestimmt - NICHT FÜR DEN AUSSENBEREICH!
•   Stellen Sie das Gerät nicht in Räumen mit hoher Luft-
feuchtigkeit wie Badezimmern, Waschküchen, feuchten 
Kellerräumen auf. Tauchen Sie das Gerät nicht in Wasser 
und gießen Sie keine Flüssigkeiten auf oder in das Gerät.
•   Stellen Sie das Gerät nicht in explosionsgefährdeten 
Umgebungen (z.B. Lackiereien) auf. Benutzen Sie das 
Gerät nicht, wenn Sie Gas oder andere möglicherweise 
explosionsgefährliche Dämpfe riechen.
•   Telefonieren Sie nicht während eines Gewitters (Strom-
schlaggefahr bei Blitzeinschlag ins Netz).
•   Warnung: Der Hörer enthält einen Magneten und kann 
kleine gefährliche Objekte wie Nadeln anziehen. Bevor 
Sie ihn ans Ohr halten, vergewissern Sie sich, dass 
keine Objekte daran haften.
•   SELV (Safety Extra Low Voltage) Einhaltung. Die 
Eingangs-/Ausgangsverbindungen halten die SELV-
Richtlinien für Kleinspannungsgeräte ein. Warnung: 
Nur an LAN-Ports anschließen! Um elektrische Schläge 
zu vermeiden, verbinden Sie keine SELV-Geräte mit 
Geräten, die Telefon-Netzspannung (TNV) führen.  LAN-
Ports enthalten SELV-Stromkreise, Festnetz-Anschlüsse 
dagegen TNV-Stromkreise; beide könnten jedoch Steck-
verbindungen RJ-45 (8P8C) verwenden.
•   Vorsicht: Um die Einhaltung der Richtlinie für 
Hochfrequenz-Exposition zu gewährleisten, muss das 
Telefon so installiert und benutzt werden, dass andere 
Körperteile des Benutzers als die Hände einen Abstand 
von mindestens 20 cm zu dem Gerät einhalten.
Normkonformität
Dieses Gerät entspricht der Richtlinie 2014/53/
EU und den grundlegenden Gesundheits-, 
Sicherheits- und Umweltanforderungen aller 
relevanten europäischen Richtlinien. Die Konformitätser-
klärung können Sie auf https://www.snom.com/conformity 
herunterladen.
Die eigenmächtige Önung des Geräts sowie Änderungen 
und Modizierungen  am Gerät führen zum Erlöschen der 
Herstellergarantie  und  können  darüberhinaus  zum  Erlö-
schen der Zulassungen führen.
Technische Details
v2024001
VoIP phone 
D815W 
B
Attaching the Footstand · Fuß montieren · Attacher le pied · Montaje el soporte · Fissare il supporto 
A
Delivery content · Lieferumfang · Contenu de la boîte · En la caja · Contenuto della confezione 
(Bitte Blatt umdrehen, weiter auf der Rückseite)
GNU 
General Public License
Quick Installation 
Guide
D815W
1 2 3
Snom Technology GmbH
Aroser Allee 66
13407 Berlin, Deutschland
oce.de@snom.com
Snom Technology GmbH
Via Milano 1
20020 Lainate, Italia
oce.it@snom.com   
Snom Technology GmbH
130, avenue Joseph Kessel
78960 Voisins-le-Bretonneux, France-
oce.fr@snom.com
Snom Technology GmbH
The Courtyard
High Street
Ascot, Berkshire SL5 7HP, UK
oce.uk@snom.com
VTech Communications Inc.
Snom Americas
9020 Washington Square Road, 
Suite 555
Tigard, OR 97223
Phone support:  (339) 227 6160
VTech Technologies Canada Ltd.
Suite 222
13888 Wireless Way
Richmond, B.C.  V6V 0A3, Canada
Phone support:  (339) 227 6160
Manufacturer: 
VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, 
Block 1, 
57 Ting Kok Road, Tai Po 
HONG KONG
D
⋅ Peel o gently
⋅ Behutsam abziehen
⋅ Décoller délicatement
⋅ Staccare delicatamente
⋅ Despegar con cuidado
(2, 3)
(1, 2)
(2, 3)
1
2
3
(2, 3)
(2, 3)
USB 2.0 type A
USB 2.0, 
type A
•   The display is not tiltable. 
•   The footstand can be 
attached at two angles 
(one angle when a D8C 
expansion module is 
connecteF). 
E
F
Accept call, conrm 
(denoted as   in text)
End call, cancel
Produkspesifikasjoner
| Merke: | Snom | 
| Kategori: | Ikke kategorisert | 
| Modell: | D815W | 
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